Shipping and Delivery
With the exception of US, Canada, UK, Australia and the European Union, our warehouse will be offline from the 17th of January to the 30th of January for scheduled maintenance. Orders placed after 16th of January will be shipped on the 30th of January.
For our customers in US, Canada, UK, Australia and EU, we are fully operational. Please see delivery times below for these service areas.
We ship DDP (Delivered Duties Paid) to Canada, Switzerland, Norway, Mexico, Colombia, Turkey, Brazil, Argentina, Chile, Kuwait and Israel.
US and Canada (Shipping from Midwest USA): 5 to 7 days.
European Union countries (Shipping from EU): 5 to 7 days.
UK (Shipping from Manchester): 3 to 5 days.
Switzerland: 5 to 8 days.
Australia (Shipping from Melbourne): 10 to 12 days (depending on area).
Norway: 5 to 8 days.
Other countries (see complete list at bottom of this page): 10 to 12 days
Tracking number will be updated 2-3 days after we ship your parcel.
Currently Lone Rider processes and ships items Monday through Friday. Orders placed on Saturday or Sunday (or major Holidays) will be processed on the following business day.
Need to track your order? Track your order with the tracking number emailed to you here: https://www.17track.net/en
All deliveries include :
- Quick shipping
- Insured shipping
- Tracking numbers supplied
- Shipping with the worlds premium logistics companies (DHL/TNT etc.)
Free product delivery for :
- Overlander 48L
- All orders over 200€/$217*
*We ship free to orders over 200€/$217 the following countries:
Andorra, Australia, Austria, Bahrain, Belgium, Bhutan, Brunei, Bulgaria, Cambodia, Canada, China, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Holy See (Vatican City State), Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Jersey, Jordan, Kuwait, Lao People's Democratic Republic, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Oman, Philippines, Poland, Portugal, Qatar, Romania, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States, Vietnam.
If the total order value is under 200€/$217 a small shipping fee will be applied, this will be calculated at checkout.
If your country is not listed above, your shipping is free for orders over 200€/$217, If the total order value is under this amount, a shipping fee will be applied, this will be calculated at checkout. The following countries receive free shipping on orders over 200€/$217:
Afghanistan, Albania, Algeria, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Barbados, Belarus, Belize, Benin, Bermuda, Bolivia, Bosnia And Herzegovina, Botswana, Brazil, Burundi, Cape Verde, Caribbean Netherlands, Cayman Islands, Chad, Chile, Colombia, Comoros, Congo, Cook Islands, Costa Rica, Croatia, Cuba, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, French Guiana, Gabon, Gambia, Georgia, Ghana, Grenada, Guadeloupe, Guatemala, Guinea Bissau, Guyana, Haiti, Honduras, Jamaica, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Lesotho, Libyan Arab Jamahiriya, Madagascar, Malawi, Martinique, Mauritania, Mauritius, Mayotte, Moldova, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Nigeria, Pakistan, Panama, Papua New Guinea, Peru, Republic of Cameroon, Reunion, Rwanda, Saint Kitts And Nevis, Samoa, Saudi Arabia, Senegal, Serbia, Seychelles, Sint Maarten, Solomon Islands, Somalia, South Africa, St. Vincent, Suriname, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Republic Of Uzbekistan, Uruguay, Vanuatu, Venezuela, Virgin Islands, Zambia, Zimbabwe.
India, Iran, Kosovo, North Korea, North Macedonia, Syria, Yemen.
If you have any additional questions, please e-mail: email@example.com
Lone Rider offers a Limited 2 Year Warranty and a 14 days return policy on the Lone Rider products.
To use your warranty, please contact us with your name and order number.